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TeleDirect is one of the leading companies that offer a wide range of call center solutions covering needs of various industries. TeleDirect is reputed for the ability to swiftly deliver advanced, personalized and reliable call center solutions. TeleDirect aims to continue its dedication to its client base high expectations and offer solutions that are innovative and reliable.
TeleDirect is not merely a corporation. It is a collaboration of talented, hard-working visionaries who have come together with one goal in mind: to utilize all that is possible from the industry and to achieve what has been only aspired to thus far.
It is the mission of TeleDirect to provide our clients with top quality call centre services 24 hoursa- day. Services that provide our clients with the greatest chance of communicating with their end customers. We intend to leverage the right blend of innovative technology, business analytics and industry expertise to constantly deliver customized, high quality cost saving services and solutions. We offer a unique combination of best-in-class Business Process Outsourcing Solutions. Our focus and Excellence allows us to understand a business’s needs, help you reduce operating costs and improve quality levels. We do B2B and B2C services including both inbound and outbound calls. We have a dedicated and well trained cadre of customer support specialists who are able to consistently provide excellent services delivered in a timely and cost-effective manner. Whatever a client’s customer relations goals are: quantifying sales leads, taking orders, responding to ad inquiries, market research, or general information requests, TELEDIRECT has the people with the expertise to professionally service those needs.