It is the mission of TeleDirect to be a 'Preferred Partner' for Business Process Outsourcing Services globally. To provide our clients with top quality BPO services 24 hours-a-day that provide the greatest chance of communicating with end customers. Our business will be driven by a Customer centric approach, creativity, resourcefulness and entrepreneurial spirit and a constant strive for innovation. We will never compromise excellence and habit of adding positive contribution to our Customer's business. Whatever a client's customer relations goals are: quantifying sales leads, taking orders, and responding to ad inquiries, market research, or general information requests, TeleDirect has the people with the expertise to professionally service your needs. TeleDirect is also a telemarketing company and sometimes advise on the designing of marketing campaigns for our clients.
Our vision is to become one of the most successful BPO Companies in the world. Our success will be gauged by both client and employee satisfaction and retention. We will provide systems, procedures and training that allow our team of professionals to propel the company in the direction of our vision.
Our values are to provide an honest service to our clients with integrity and a commitment to continually train our staff with new advances in our industry.